Privacy Policy
Last updated: October 2025
1. Information We Collect
When you request services from AvalancheMap, we collect:
- Contact Information: Name, email address, phone number
- Property Information: Address, parcel data, and location details for the property being analyzed
- Payment Information: Processed securely through third-party payment processors (we do not store credit card details)
2. How We Use Your Information
Your information is used solely to:
- Deliver the services you requested
- Communicate about your project
- Process payments
- Respond to inquiries and provide customer support
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Storage and Security
We implement industry-standard security measures to protect your information:
- Data is stored on secure servers
- Access is limited to authorized personnel only
- Email communication uses standard encryption protocols
- Reports are delivered via secure methods
4. Data Retention
We retain project files and communications for record-keeping purposes. Property information may be retained indefinitely for historical analysis and quality control. You may request deletion of your personal information by contacting us.
5. Third-Party Services
We may use third-party services for:
- Payment processing (subject to their privacy policies)
- Email communication
- Data analysis and mapping tools
These providers are contractually obligated to protect your information and use it only for specified purposes.
6. Cookies and Tracking
Our website does not use cookies or tracking scripts for analytics or advertising. Basic server logs may record IP addresses and access times for security purposes only.
7. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to record-keeping requirements)
- Opt out of future communications
8. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.
9. Contact
Questions about this privacy policy should be directed to aaron@avalanchemap.com.